- Customer reviews that all testify to my commitment to producing a high quality product and experience when purchasing - head to our Instagram page @sweet_custom_nz and read the Customer Review highlight.
- Commitment to supporting local - where I can, I purchase from small local businesses and when I can't, I'm constantly researching to find a local or NZ option, keeping your money in NZ.
- Quick turnaround, time frames on the website are the absolute maximum you would have to wait for your item, but often you have them in your hands much quicker, with most items leaving here on the courier within 1-2 days.
- Someone who gets excited whenever an order comes through.
- From design, creation, right through to packaging, so much love and care goes into every item.
- Recycled packaging, reusing packaging so it doesn't go to landfill, conscious about using compostable bags to send out items.
- Free local delivery / collection - live local to Gore or Tapanui? No shipping costs for you! I deliver to Gore and Tapanui addresses weekly and offer to meet you there if you live in the surrounding areas.
- Communication - have a question/query, you can expect a reply soon, I regularly check emails or DMs.
- Customer service- for me it is all about creating a fast, easy, stress free process!
- Love NZ? You're supporting a NZ family, not an overseas billionaire. I'm a mum of 4, born in Southland, now living on the Otago/ Southland border in West Otago.
- Payment options - bank deposit, credit card, afterpay, laybuy - whichever suits you!
- Attention to detail, no mass produced items here - I am constantly honing my skills and learning so I can offer my customers the very best.
- Someone who knows you by name, not order number - I'm a real person who knows my orders by customer name, not number.
I'd love for you to be part of the experience ❤
Tanya x
